rise styling color kit - terms and conditions

By purchasing the Rise Styling Color Kit ("the Kit"), you agree to the following terms and conditions:

1. Submission of Photos: Upon receiving the Kit, you are required to take and submit your photos via the provided upload link within 5 days. Failure to do so may result in delays in processing your color analysis. You do not need a sunny day; overcast natural light works equally well.

2. Color Analysis Turnaround: Your color analysis will be completed within 72 hours of receiving your submitted photos. Please allow this timeframe for us to accurately assess your seasonal palette.

3. Return Policy: Hold on to the Kit until after you have received your results. Please return the Kit within 5 days of receiving your results. If for any reason you cannot return your kit within 5 days, please communicate with us. You can reach us at hello@risestyling.com to let us know if you are having any problems.

4. Late Return Fees: If the Kit is not returned after 30 days of receiving your color analysis results, a $350 late return fee will be applied. If the Kit is not returned after 60 days, you will be charged $900 to replace the Kit.

5. Retained Items: Please keep only the included color swatch booklet that corresponds to your season. All other items, including but not limited to, the 57 color drapes, 3 remaining color swatch booklets, the phone mount, and the Bluetooth remote, must be returned inside the Kit.

6. Responsibility for Missing Items: In the event that any item included in the Kit is not returned, a $50 replacement fee will apply.

7. Return Process: A prepaid return label is included in the Kit for your convenience. Please use this label to return the Kit within 5 days of receiving your color analysis results. If you lose your return label, email us at hello@risestyling.com to request a new free return label to print at home.

8. Damage or Loss: You are responsible for any damage to or loss of items included in the Kit during the rental period. Any such damage or loss may result in additional charges.

9. Use of Personal Information: We may use the personal information provided by you for the purpose of processing your color analysis and managing the rental of the Kit. Your information will be handled in accordance with our privacy policy.

10. Image Policy: Images of you wearing Color Kit drapes are the property of Rise Styling and may be used for marketing and social media purposes. Identifying information (full name, location) will not be used.

11. Agreement to Terms: By purchasing the Kit, you agree to abide by these terms and conditions.

Thank you for choosing the Rise Styling Color Kit. If you have any questions or concerns regarding these terms and conditions, please contact us at hello@risestyling.com for clarification before proceeding with your purchase.